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The latest reports from users having issues in Ontario come from postal codes 91764, 91762 and 91761.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 265,216 ratings
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Problems in the last 24 hours in Ontario, California
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Ontario, San Bernardino County, California
The most recent Spectrum outage reports came from the following cities:Riverside, Rancho Cucamonga, Fontana, Ontario, Chino, Pomona, Chino Hills, Upland, Norco, Montclair, Jurupa Valley, Eastvale, Diamond Bar, San Dimas and Claremont.
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| City | Problem Type | Report Time |
|---|---|---|
 Riverside | Internet | |
| Rancho Cucamonga | Internet | |
| Fontana | Internet | |
| Riverside | Wi-fi | |
| Riverside | Internet | |
| Riverside |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Ontario, California
Latest outage, problems and issue reports in Ontario and nearby locations:
- Monique Henderson (@9Monique14) reported fromOntario, California
@Ask_Spectrum your #CustomerService SUCKS been home all day waiting on SIM card @FedEx delivered somewhere else.
- Monique Henderson (@9Monique14) reported fromOntario, California
@Ask_Spectrum chat line sucks. I ask to upgrade my package 30 minutes ago still not upgraded #CustomerService
- Monique Henderson (@9Monique14) reported fromOntario, California
I’m going to keep this up with @Ask_Spectrum because this is the worst first impression ever #CustomerService
- Martin Cruz (@CruzM1988) reported fromFontana, California
@Ask_Spectrum I don’t buy that argument at all. Look at what the angels with Fox sports does to their app. I can watch no problem even right now through their platform. Plus if you really wanted to, you could prevent “theft” you could do it like the cord cutters,limiting simultaneous streams.
- Monique Henderson (@9Monique14) reported fromOntario, California
@Ask_Spectrum your #customer service sucks #spectrum mobile
- Alan Bailey (@HeyAlanBailey) reported fromClaremont, California
Dear @GetSpectrum, I’m not paying my $60 internet bill until you can provide a reliable service for longer than 24 hours. My service drops DAILY & all you ever say when you come out is there is no problem. I’m not paying for a service you clearly can not provide. #SPECTRUM
- JuJu (@thatdude_juju) reported fromRancho Cucamonga, California
@Natalia11 @Ask_Spectrum sh*t I’m going to have to have to check mines when I get home.
- Alan Bailey (@HeyAlanBailey) reported fromClaremont, California
@OrangeGrove55 @GetSpectrum My service goes off and on every hour. I’ve upgraded equipment, call techs out almost every month. Nothing changes. Waiting for @verizon to wire my area. Hint Hint #Verizon!
- Sir Kitty JoJo (@mrkittyjojos) reported fromCharter Oak, California
@Ask_Spectrum you tv app on Roku sucks
- sandra magana (@sandramnky) reported fromOntario, California
@Ask_Spectrum hello so I just upgraded to a channel that was saying it was showing futbol Chivas and when I upgraded that channel is not even showing the game. Schedule programming if off can I cancel this order. Channel 843
- Monique Henderson (@9Monique14) reported fromOntario, California
Dear @Ask_Spectrum how many times do I need to DM my number before you get it right. Fix my TV issues. NBATV AND NFL #CustomerService
- GrivasVasquez (@crock_151) reported fromEastvale, California
@GetSpectrum I was watching music videos and getting down u til the WiFi dropped again and killed my vibe.
- Mike Killen 💎 (@MikeKillen1) reported fromLa Verne, California
@Ask_Spectrum ordered service and waited for the tech and then he calls me and asks what exactly I have and then customer service calls and cancels today’s install! Guess what I’m canceling your service! Thanks for nothing!
- スティーブ (@chxmpy) reported fromRiverside, California
Imagine having internet so bad you lag when no ones home shout out @GetSpectrum
- Monique Henderson (@9Monique14) reported fromOntario, California
Why does @Ask_Spectrum have so many issues. I am not ready for this. Customer Service really needs to improve. #CustomerService
- Monique Henderson (@9Monique14) reported fromOntario, California
Dear @directvnow I’m talking to @Ask_Spectrum right now your service gets worse by the day #CustomerService
- Chris 🎃 (@csilvagutierrez) reported fromSan Dimas, California
@GetSpectrum you fix your internet outage yet. I have an assignment and quiz due at 11:59pm.
- Anacapa Natalie (@Anacapa) reported fromRiverside, California
We have been at Riverside @Ask_Spectrum for over an hour. 3 empty help desks. Calling no better. You need to staff up your customer service! #CustServ
- Anthony Davis’ Burner Account (@AyyyeeeAnthony) reported fromRiverside, California
@Ask_Spectrum my cable isn’t working! I have the Silver package and Every channel a screen pops up and says my subscription doesn’t come with the said channel and to upgrade. I’ve tried rebooting! Guide and everything else works though! Help!
- Monique Henderson (@9Monique14) reported fromOntario, California
So I now have @Ask_Spectrum mobile @Ask_Spectrum landline and unfortunately neither one of them are activated. Poor customer service #CustomerService #CustomerExperience
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kevin Weiss (@kevbot713) reported
Spectrum might be the absolute worst experience of my life. @GetSpectrum @Ask_Spectrum
- Doug (@StBlitzkrieg) reported
Gotta love @GetSpectrum stores. Associate just walked out of a full room. Another customer is helping himself to the computer. Wild. Can't wait to cancel my plan.
- ⛓hellsbells⛓ (@turboRSE) reported
@Mirelllaa @GetSpectrum dude they’re the absolute worst.. and their actual service is ******* wack. they have outrages like every week.
- Jeffrey Stanton (@JSRacing61) reported
Anyone having massive pixelation issues with @WCNC feed (on @GetSpectrum, both boxes + app)? Guessing the weather isn't helping but it's been like this for the last few #IndyCar races (the 500 was the same)Would watch on @Peaco*ckTV but they don't show the PiP breaks like TV
- vnknwn (@VNKNWNVK) reported
2nd stream restart due to GARBAGE @GetSpectrum … absolute GARBAGE.
- Prmaᵛᶦᶦ #N3 (@soyprma) reported
Hey @GetSpectrum PLEASE fix your wifi if I lose another 30 rr on VAL cause you wanna mess up every 10 min then I’ll make the switch to something else. 🥸🥸🥸
- 🇲🇽Chicano Joe🇺🇸 *supports the 🌈 * (@teh_joe) reported
@Ask_Spectrum what the hell l why do you keep going down eveey 3 minutes, up two then down again??? Internet that is
- Brendan (@bcoz79) reported
Hey @Ask_Spectrum. I don't want to cancel all my service... just reduce. Yet, after I talk to one person, you have me wait on hold for going on a half hour for a "cancellation specialist." That's enough for me to want to cancel everything.
- Aaron Petry (@AMPetry) reported
@Ask_Spectrum, another outage. 3 this weekend. Maybe your app should alert me when your service *is* working?
- Natalie Karabel (@curiositythenat) reported
Hey @Ask_Spectrum what was the point of talking to you on the phone for 2 hours a month ago for a lower rate for you to jack up my price again? Maybe I shouldn’t cut cable with your poor service and terrible experience
