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The latest reports from users having issues in Ontario come from postal codes 14519.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 265,216 ratings
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Problems in the last 24 hours in Ontario, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Ontario, Wayne County, New York
The most recent Spectrum outage reports came from the following cities:Webster, Pittsford, Penfield, Ontario, Fairport, Palmyra, Sodus, Macedon, Walworth and Williamson.
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| City | Problem Type | Report Time |
|---|---|---|
 Webster | Internet | |
| Pittsford | Internet | |
| Penfield | Internet | |
| Ontario | Internet | |
| Fairport | Wi-fi | |
| Fairport | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Ontario, New York
Latest outage, problems and issue reports in Ontario and nearby locations:
- Julius Cheng, MD MPH (@ChengJD_MD) reported fromBushnell Basin, New York
The last few weeks of struggling with @Ask_Spectrum mail service is making me think I need to change my old home email address. #switchtoGMail
- David K. (@redleader57) reported fromWebster, New York
This doesn’t mean @Ask_Spectrum hasn’t been courteous or understanding. In fact, the customer service reps have been very helpful. 2/
- Mike Clarcq (@mikec11908181) reported fromFairport, New York
@Ask_Spectrum The service and what i had to go through to remove a product from my account was very stressful, time consuming, & downright awful!
- Julius Cheng, MD MPH (@ChengJD_MD) reported fromBushnell Basin, New York
The last few weeks of struggling with @Ask_Spectrum mail service is making me think I need to change my old home email address...
- The Underhills Bill (@drink4drink) reported fromPenfield Center, New York
@Ask_Spectrum you ******* suck and I will spend every free chance I get to let everyone everywhere know how sh*tty of a service provider you are.
- Brody ✌ (@PackedReview) reported fromPittsford, New York
@badseedtech @GetSpectrum Spectrum is terrible I always have issues with them. I'm waiting for Greenlight to be available in my area it's all fiber and cheaper price.
- Nick Pop💥 (@nickpap12) reported fromFairport, New York
What poor customer service @DIRECTV gives. All I want is to watch @buffaloBills on CBS & due to dispute I can’t. Instead of offering NFL Sunday Ticket so I can watch, they want me to pay an ADDITIONAL $100 for it, which was their best option or to go to @GetSpectrum. Their words.
- Todd Bernhard (@ToddBernhard) reported fromPenfield Center, New York
@ShawnCathcart1 @Ask_Spectrum They announced it just now. But I’ve been at my parents’ house trying to “fix“ the cable box because of no notice and a busy signal on their support line and meaningless chat with their chatbot telling me to reboot the box.
- The Underhills Bill (@drink4drink) reported fromPenfield Center, New York
Are you kidding me @Ask_Spectrum 3 days a guy was here yesterday and couldn’t do the work and now I’m still waiting to get my internet and now my television is out too since Sunday!!!! Get your sh*t together
- sarah🔮 (@sxschoenberger) reported fromWebster, New York
@HashtagEww @GetSpectrum agreed, spectrum is god awful
- Julius Cheng, MD MPH (@ChengJD_MD) reported fromBushnell Basin, New York
@Ask_Spectrum I already did. That's the problem.
- The Underhills Bill (@drink4drink) reported fromPenfield Center, New York
@Ask_Spectrum Maybe don’t use crap hardware and actually upgrade your infrastructure with the constant increase in price and decrease in quality
- Mike Clarcq (@mikec11908181) reported fromFairport, New York
@Ask_Spectrum I am trying to remove a service. After being on hold 2x I finally talked to an agent who put me on hold where i am rt now 35 + mins. I am very frustrated and need help
- Nick Pop💥 (@nickpap12) reported fromFairport, New York
This is for a free local station that they can’t assist with. Send me an offer @GetSpectrum because I know you at least offer @CBS. I’ve never been more disrespected in my life. Wonder how the @NFL and @BuffaloBills feel about @DIRECTV keeping them from me.
- Sara Bond (@S_Bondehh) reported fromFairport, New York
Of courrrrrse the Internet would go out when everyone is quarantined at home. Thank you for not even having an ETA for a fix @Ask_Spectrum
- Patrick Iulianello (@pji_ny) reported fromWebster, New York
@Ask_Spectrum Very frustrates how long term customer and many accounts gets no discount benefit for the overpriced service. I am not a twitter user often but going to get my message out.
- Rich Franco (@Lawandsportsguy) reported fromWebster, New York
@Ask_Spectrum SNY down once again. It’s the only reason I have you service and it is either out or shut reception hard the time. Total bullsh*t
- David K. (@redleader57) reported fromWebster, New York
Once more, @Ask_Spectrum — internet service cutting out in ZIP code 14580. Unacceptable. Fix it before dawn, please.
- Deb Antoniades (@debant) reported fromPittsford, New York
@Ask_Spectrum You’re not taking calls about this outage or giving customers any updates. This is NOT acceptable!
- Glen Dragon (@cephaler) reported fromBushnell Basin, New York
@Ask_Spectrum internet and cable appear to be down. Neighbors are down also
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Kevin Weiss (@kevbot713) reported
Spectrum might be the absolute worst experience of my life. @GetSpectrum @Ask_Spectrum
- Doug (@StBlitzkrieg) reported
Gotta love @GetSpectrum stores. Associate just walked out of a full room. Another customer is helping himself to the computer. Wild. Can't wait to cancel my plan.
- ⛓hellsbells⛓ (@turboRSE) reported
@Mirelllaa @GetSpectrum dude they’re the absolute worst.. and their actual service is ******* wack. they have outrages like every week.
- Jeffrey Stanton (@JSRacing61) reported
Anyone having massive pixelation issues with @WCNC feed (on @GetSpectrum, both boxes + app)? Guessing the weather isn't helping but it's been like this for the last few #IndyCar races (the 500 was the same)Would watch on @Peaco*ckTV but they don't show the PiP breaks like TV
- vnknwn (@VNKNWNVK) reported
2nd stream restart due to GARBAGE @GetSpectrum … absolute GARBAGE.
- Prmaᵛᶦᶦ #N3 (@soyprma) reported
Hey @GetSpectrum PLEASE fix your wifi if I lose another 30 rr on VAL cause you wanna mess up every 10 min then I’ll make the switch to something else. 🥸🥸🥸
- 🇲🇽Chicano Joe🇺🇸 *supports the 🌈 * (@teh_joe) reported
@Ask_Spectrum what the hell l why do you keep going down eveey 3 minutes, up two then down again??? Internet that is
- Brendan (@bcoz79) reported
Hey @Ask_Spectrum. I don't want to cancel all my service... just reduce. Yet, after I talk to one person, you have me wait on hold for going on a half hour for a "cancellation specialist." That's enough for me to want to cancel everything.
- Aaron Petry (@AMPetry) reported
@Ask_Spectrum, another outage. 3 this weekend. Maybe your app should alert me when your service *is* working?
- Natalie Karabel (@curiositythenat) reported
Hey @Ask_Spectrum what was the point of talking to you on the phone for 2 hours a month ago for a lower rate for you to jack up my price again? Maybe I shouldn’t cut cable with your poor service and terrible experience
